F.A.Q.s

We can help with apartment and house painting questions.

Frequently Asked Questions

Q.

Do you do small jobs?

A.

Yes! We love to do small jobs. Often, a customer with a small job will be so pleased with the quality of our work and professionalism that they will use us in the future for a bigger project or refer us to a friend. Our philosophy is that once we do a small job for you, we will be your painter for life.


Q.

Do you sell paint?

A.

No we do not sell paint, We have a page on paint we use. We are not a Paint Store, we are a NYC Painting Contractor.


Q.

Are you EPA lead certified?

A.

Yes we have EPA lead certification.


Q.

Do you accept credit cards?

A.

No, not at this time. We accept cash and checks only.


Q.

Do you supply the paint to paint my House / Apartment.

A.

Yes in our painting quote to you, we can include paint costs.


Q.

Can I supply my own paint?

A.

Yes, however we suggest you use only quality paints.  See our paint-types page.


Q.

What is the process of painting the exterior of my house?

A.

The first thing that is done to the house is pressure washing if required. The house needs to be completely washed and treated to remove all mildew and residue, in order to assure proper product adhesion. After the house fully dries, the house is scraped, sanded, caulked and prepped as needed. Once the prep is complete, the painting actually begins. See our interior/exterior page for more details.


Q.

Will you spray the house?

A.

Only if it cannot be brushed or rolled.


Q.

When do I need to know my colors and where should I go to find them?

A.

It is very beneficial to both you, the customer and us, the company if you are able to get the colors as soon as possible. It is pertinent that the colors have been chosen by the time the first crew arrives on the job site. We are more than happy to help answer any questions about the color schemes as well as anything about the products being used.


Q.

When do I need to know my colors and where should I go to find them?

A.

It is very beneficial to both you, the customer and us, the company if you are able to get the colors as soon as possible. It is pertinent that the colors have been chosen by the time the first crew arrives on the job site. We are more than happy to help answer any questions about the color schemes as well as anything about the products being used.


Q.

How long will it take to paint my house?

A.

As each job varies in size, number of colors, and condition of the house, it is hard to give an exact time frame. We promise to do the best and most efficient work possible depending upon the situation. There are always variables that can change the timing of a job such as weather or other events out of our control.


Q.

What causes mildew on the exterior of my home?

A.

The appearance of mildew depends on various conditions, which are:

  • Continuously high humidity – As the humidity increases, mildew growth becomes more rapid.
  • High average temperature. – Optimum temperature for mildew growth is 77 degrees Fahrenheit.
  • Poor ventilation – Still air increases mildew growth.
  • Composition of surface – Mildew will grow on any surface that provides it nutrients, even dirt.
  • Light colors of paint film– Colors that do not absorb the sun's heat provide a surface for mildew growth. Dark colors become hot and discourage mildew growth.

Solution:

  1. Wash mildewed areas with a solution of one part household bleach and three parts water. *This will destroy mildew and bleach stains caused by mildew growth.
  2. Apply solution by brush or a garden sprayer apparatus.
  3. Heavy mildew may require additional applications, and scrubbing may be required.
  4. Flush area with clean water to remove bleach solution.
  5. Allow to dry thoroughly.

*Follow label cautions when using bleach solution.

Recommendations:

  • Spot prime bare areas.
  • Two coats Exterior House and Trim Paint.
  • If mildew growth is excessively heavy, add additional mildewcide to paint for added protection.

Q.

Is your company fully insured?

A.

Yes. Although we have always taken extreme caution to protect your home or property and its valuables from damage, you can rest assured that in the unfortunate event of an accident, you will be completely protected from any loss.


Q.

Do you perform carpentry repairs?

A.

No, but we can recommend a carpenter to perform wood rot replacement or wood trim installation at the customer's request, please contact our office for further information.